Terms & Conditions

Last updated: May 23, 2026  ·  Governed by the laws of Alberta, Canada

1. About DirtDash

DirtDash ("we", "us", "our") is an online marketplace platform that connects construction material sellers, buyers, drivers, and landowners and reclamation site operators in Alberta, Canada. DirtDash is operated by DirtDash Inc. and is accessible at dirtdash.ca and via our mobile application.

DirtDash acts solely as an intermediary platform. We do not buy, sell, transport, or take physical possession of any construction materials listed on our platform.

2. Eligibility & Account Registration

To use DirtDash, you must:

• Be at least 18 years of age
• Be legally authorized to work and conduct business in Canada
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials

DirtDash reserves the right to suspend or terminate any account that violates these terms or engages in fraudulent activity.

3. User Roles & Responsibilities

Sellers are responsible for ensuring that all listed materials are accurately described, legally owned, and free of environmental contamination. Sellers must comply with all applicable municipal, provincial, and federal regulations regarding the disposal or transfer of construction materials, including soil and fill.

Buyers are responsible for verifying that materials meet their project requirements before confirming a purchase. Buyers accept that DirtDash does not guarantee the quality, composition, or suitability of any listed materials.

Excavators using the Removal Service are posting dirt for removal from their site. By submitting a removal listing, the excavator agrees to pay the stated disposal fee per tonne, confirms the material is clean fill as defined under Alberta Environmental Protection and Enhancement Act (EPEA), and accepts full liability for any misrepresentation of the material's contamination status.

Landowners & Reclamation Site Operators (Farmers & Landowners) who register their property on DirtDash agree to:

• Accept delivery of clean fill materials as matched by the platform
• Receive clean fill at no cost — there is no platform fee charged to landowners or farmers for accepting fill material
• Ensure their property is legally able to receive fill materials under applicable zoning and municipal bylaws
• Obtain all required permits, grading plans, and environmental approvals prior to accepting fill material — including but not limited to development permits, land grading permits, and any approvals required for properties near or within designated wetlands or environmentally sensitive areas
• Confirm that the receiving property is not designated as a wetland, environmentally protected area, or subject to any provincial or federal environmental protection orders that would prohibit the placement of fill material
• Not accept contaminated, hazardous, or regulated materials under any circumstances
• Provide accurate property and capacity information at the time of registration
• Accept sole responsibility for any regulatory non-compliance related to the receipt, placement, or management of fill material on their property. DirtDash assumes no liability for permit violations, environmental infractions, or grading non-compliance on the receiving property

Drivers are independent contractors and are not employees of DirtDash. Drivers are solely responsible for:

• Maintaining a valid commercial driver's licence applicable to the vehicle they operate
• Carrying valid commercial vehicle insurance and adequate liability coverage
• Complying with all Alberta Transportation regulations and load limits
• Any damage caused to property during pickup or delivery
• Safe and lawful operation of their vehicle at all times

4. Marketplace Transactions

DirtDash facilitates connections between parties but is not a party to any transaction. All agreements for the sale, purchase, transport, or disposal of materials are solely between the relevant parties.

DirtDash charges a platform fee ("commission") for successful matches made through the platform. This fee is displayed in the app at the time of the match and varies by listing type:

• Sell Dirt listings: DirtDash takes 10% of the load value. Seller receives 90%.
• Remove Dirt listings (DirtDash arranges transport): Excavator pays $15/tonne disposal fee. Reclamation site operators (farmers/landowners) receive fill at no cost. Driver receives the applicable delivery fee per truck tier.
• Remove Dirt listings (own trucks): Excavator pays $5/tonne brokerage fee. No transport fee applies. Reclamation site operators receive fill at no cost.

Delivery fees are calculated based on truck tier and volume as displayed in the app. These fees are estimates and may be subject to adjustment based on actual load and distance.

5. Disposal Service — Remove Dirt

The DirtDash Disposal Service allows excavation companies to post dirt removal listings and be matched to registered reclamation sites. By using this service:

• Excavators warrant that all material listed for removal is clean fill as defined under applicable Alberta environmental regulations
• Excavators agree to pay the stated disposal fee per tonne upon confirmed delivery ($15/tonne when DirtDash arranges transport; $5/tonne when excavator uses own trucks)
• Reclamation site operators (farmers and landowners) receive fill material at no cost and are not charged any platform fee
• Reclamation site operators are solely responsible for ensuring their property has all required permits, grading plans, and approvals before accepting fill — including compliance with wetland, environmental, and municipal regulations
• DirtDash reserves the right to suspend either party from the disposal service for misrepresentation or non-payment

6. Environmental Liability

All parties warrant that materials listed, transported, or accepted on DirtDash comply with the Alberta Environmental Protection and Enhancement Act (EPEA) and any applicable municipal bylaws. DirtDash expressly disclaims any liability for:

• Contaminated or hazardous materials misrepresented as clean fill
• Improper disposal or dumping of materials by any party
• Environmental remediation costs arising from listed materials
• Fines or penalties imposed on any party by regulatory authorities
• Any damage to reclamation site property resulting from delivered materials

Any party found to have listed, transported, or accepted contaminated materials without proper disclosure may be permanently banned from the platform and may be reported to the appropriate authorities.

7. Payment & Disputes

All payments are processed through the platform. In the event of a payment dispute:

• Parties must contact DirtDash support within 7 days of the disputed transaction
• DirtDash will review the dispute but is not obligated to issue refunds for completed deliveries
• DirtDash is not liable for losses arising from payment disputes between parties

Driver earnings are paid out according to the payment schedule displayed in the app. DirtDash is not liable for delays caused by banking institutions or third-party payment processors.

8. Driver Insurance Requirements

All drivers using the DirtDash platform must maintain, at minimum:

• Valid Alberta commercial vehicle insurance with a minimum of $2,000,000 in third-party liability coverage
• Cargo insurance appropriate for the materials being transported
• Workers' compensation coverage or equivalent personal accident insurance

DirtDash may request proof of insurance at any time. Failure to provide valid insurance documentation may result in immediate suspension of driver access.

9. Limitation of Liability

To the maximum extent permitted by Alberta and Canadian law, DirtDash shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from the conduct of any seller, buyer, driver, or reclamation site operator on the platform
• Any personal injury or property damage caused during material pickup, transport, or delivery
• Accuracy of listings, including material quality, volume, or composition
• Damage to reclamation site property resulting from delivered fill materials

DirtDash's total liability in any matter shall not exceed the platform fees paid by the relevant user in the 30 days preceding the claim.

9A. Extended Liability Disclaimer — Merch & Platform

DirtDash expressly disclaims all liability to the fullest extent permitted by law, including but not limited to:

• Merch & Physical Products: DirtDash acts solely as a facilitator connecting customers to third-party print-on-demand fulfillment providers. DirtDash is not responsible for product quality, sizing, colour accuracy, shipping delays, lost packages, or any dissatisfaction with merchandise purchased through the platform. All sales are final unless the product is defective upon arrival.
• Third-Party Fulfillment: Products are fulfilled by PodPartner, Printeez, or other third-party providers. DirtDash has no control over production quality, material sourcing, or shipping carrier performance.
• Driver Earnings: Any earnings figures displayed on the platform (including "roughly $100–$400+ per load") are estimates only and are not guaranteed. Actual earnings will vary based on distance, load size, market conditions, and availability of loads. DirtDash makes no guarantees of income to any driver.
• Platform Availability: DirtDash does not guarantee uninterrupted access to the platform. We are not liable for losses arising from downtime, technical failures, or service interruptions.
• Match Accuracy: While DirtDash uses automated matching, we do not guarantee that all matches will result in completed transactions. DirtDash is not liable for failed matches, unaccepted loads, or missed opportunities.
• Pricing Changes: All fees, commissions, and pricing displayed on the platform are subject to change without notice. DirtDash is not liable for any losses resulting from pricing changes.
• General: Use of the DirtDash platform, including the marketplace, merch store, and any associated services, is entirely at the user's own risk. DirtDash, its directors, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use any part of the platform or its products and services.

10. Privacy & Personal Information

DirtDash collects and processes personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

We collect only the information necessary to operate the platform, including name, email, phone number, location data, and vehicle information for drivers. We do not sell your personal information to third parties.

For our full Privacy Policy, visit dirtdash.ca/privacy.

11. Prohibited Conduct

Users must not:

• List materials they do not own or have authority to sell or dispose of
• Misrepresent the type, quality, contamination status, or quantity of any material
• Register a reclamation site on property they do not own or have authority over
• Circumvent the platform to conduct transactions off-platform
• Harass, threaten, or discriminate against any other user
• Use the platform for any unlawful purpose
• Create multiple accounts or impersonate other users

12. Termination

DirtDash reserves the right to suspend or permanently terminate any user account, with or without notice, for violation of these terms, fraudulent activity, non-payment, or conduct deemed harmful to the platform or its users.

13. Changes to These Terms

DirtDash may update these Terms & Conditions from time to time. Users will be notified of material changes via email or in-app notification. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

14. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from these terms or use of the platform shall be resolved through binding arbitration in Calgary, Alberta, in accordance with the Arbitration Act (Alberta).

15. Contact Us

For questions about these Terms & Conditions, please contact us at:

• Email: info@dirtdash.ca
• Website: dirtdash.ca